Description

VCU Athletics is seeking a detail-oriented, highly organized, and relationship-driven Student Accounts & Human Resource Coordinator to support the department through the professional execution of student-athlete financial services, including athletic scholarship processing, and human resource functions, while effectively managing sensitive information with discretion.

Summary:

The purpose of the Student Accounts & Human Resource Coordinator is to provide professional operational execution of student-athlete services and human resources services to support the VCU Department of Athletics. This position reports to the Director of Human Resources & Student Services and serves as a trusted advisor for student-athletes, coaches, and staff. The ideal candidate is detail-oriented, highly organized, and comfortable balancing people-focused HR responsibilities with precise fiscal work related to student accounts and athletic aid awards. They will excel at building strong relationships, managing sensitive information with discretion, and ensuring accuracy in data entry, account reconciliation, and compliance with NCAA, university, and state policies.

Typical Duties

Manage the Student-Athlete Services function by carrying out major assignments related to athletic financial aid;
Interact, both orally and in writing, with various VCU Departments (Financial Aid, Student Accounting, Admissions, Housing, Dining Services), as well as with parents, student-athletes, and coaches as it relates to the variety of student-athlete services;
Analyze student accounts, and calculate athletic aid awards, working with VCU Financial Aid, Student Accounting and Athletic Compliance to apply athletics financial aid through accurate interpretation of NCAA rules and regulations;
Oversee the VCU Athletics Book library through management of the library database, book inventory, distribution and collection of books, and the completion of fiscal reconciliations in accordance with VCU and NCAA policies;
Manage the student-athlete on-boarding process, constantly communication with incoming student-athletes, administrators and coaches regarding important matters pertinent to the student-athlete's successful transition to VCU;
Serve as the Human Resource Associate for VCU Athletics demonstrating sound judgement and decision-making in providing expertise related to Human Resources;
Oversee recruitment and selection for all work-study, hourly, and student-worker positions;
Manage the new hire on-boarding process, ensuring timely and accurate completion of ExpressHire and HireRight, reviewing new hire paperwork for accuracy and submitting to University HR, scheduling NEO and facilitating VCU ID card, parking and email set-up process;

Manage affiliate and volunteer process for Athletics, coordinating all appointment requests, administering appointment letters, and on-boarding;
Serve as the official timekeeper for VCU Athletics using the RealTime and Banner information systems;
Manage the employment separation process;